In 2000-01, the IIT Institute of Design and Chicago-Kent College of Law teamed up to conduct a two-year study of state court systems throughout the country identifying barriers and redesigning court processes to provide self-represented litigants with efficient and effective access. Read pages 1-33 and skim pages 34-207.
Charles L. Owen, Ronald W. Staudt, and Edward B. Pedwell, Access to Justice: Meeting the Needs of Self-Represented Litigants, Institute of Design and Chicago-Kent College of Law (2002).
